1. Data controller
The controller of personal data processed through this website is LON COMERCIAL LTDA, CNPJ 62.231.960/0001-10, headquartered at Av. Brigadeiro Faria Lima, 2369, Conj. 1102 – Jardim Paulistano, São Paulo/SP, CEP 01452-922, Brazil. For privacy matters, including contacting our data protection officer, please email lon@postarymail.com.
2. Data we collect
- Data you provide in the contact form: name, company, email, phone, subject and message content.
- Technical browsing data: IP address, browser type, pages visited, date and time, automatically logged by our hosting infrastructure for security purposes.
- Business relationship data: information needed for quotes, orders, invoicing and import and export operations, when a negotiation takes place.
3. Purposes and legal bases
- Responding to inquiries and quote requests — pre-contractual steps and legitimate interest;
- Carrying out sales, deliveries and foreign trade operations — performance of a contract;
- Complying with tax, customs and regulatory obligations — legal obligation;
- Keeping the website secure and preventing fraud — legitimate interest;
- Exercising rights in legal or administrative proceedings — regular exercise of rights.
We do not sell or rent personal data.
4. Sharing
Data may be shared, only to the extent necessary, with:
- hosting, email and technology providers that serve us;
- carriers, freight forwarders and customs brokers, for delivery and foreign trade operations;
- accountants, financial institutions and public authorities, when required by law.
Some of these providers may be located outside Brazil. In such cases, international transfers take place under the conditions set out in Article 33 of the LGPD.
5. Retention and security
We keep data for as long as necessary to fulfill the purposes described or for the periods required by law (for example, tax retention periods). We adopt reasonable technical and administrative measures to protect data against unauthorized access, loss or alteration.
6. Your rights
Under Article 18 of the LGPD, you may request at any time:
- confirmation that processing takes place and access to your data;
- correction of incomplete, inaccurate or outdated data;
- anonymization, blocking or deletion of unnecessary or excessive data;
- portability of your data to another provider;
- information about any sharing that has taken place;
- withdrawal of consent, where applicable.
To exercise your rights, email lon@postarymail.com. You may also file a complaint with Brazil’s National Data Protection Authority (ANPD).
7. Cookies
Information about cookies is available in our Cookie policy.
8. Changes
This Policy may be updated from time to time. The version in force is always the one published on this page.